| VIP Service Plan |
| Business customers who regularly use Computer Troubleshooters can benefit from our VIP Program. In exchange for a set monthly service fee we provide improved services and discounts. |
 Discounted hourly fee for on-site services |
| Free Telephone Support (up to 15 min per incident) |
| Preferred scheduling (priority response for emergencies) |
| Preventative maintenance check for all PC's every 3 month's (With the Plus Option) |
| And More!! |
| Computer Assurance Plan |
| CAP is a fantastic way to get full-time IT support for your business without hiring additional staff. CAP Plan Customers get drastically discounted rates along with many key benefits in return for a modest monthly fee. All items in the VIP Plan are included plus the following. |
| Drastically discounted service rates |
| 2 Hours of On Site Service every month |
| Free Service Log and Hardware/Software Documentation maintained to track problems and provide better support |
| Free support via telephone, email, and remote support |
| And More!! |
| Web Based IT Department (Coming Soon.....) |
| Business customers will have the ability to access information related to IT including Technical Documents, Hardware / Software Information, Security, Policies, Job Descritpions etc....This will be a Web Based Service where you can access this information when you need it, download the information to use later or customize. Technical Help via Email, Telephone, and Remote Support will be available. Check back soon or call for information related to this service. |
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